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Computer Equipment
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Processor 700MHZ or better
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If upgrading a slower
processor, consider purchasing a new system – usually more cost
effective.
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512MB RAM for XP Home /
Professional
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256MB RAM for Windows
2000
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20GB Hard Drive
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At least 10GB of free
space
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At least 32X Speed and 3
/12 Floppy
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Sound Card and Speakers
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At least 32 bit sound
card, with drivers installed
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17” Monitor
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An in-home maintenance
contract is HIGHLY recommended
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Additional Hardware
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DSL or Cable
Modem and Dial-up Modem
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Your
Primary Fast Access and Secondary Dial-up Internet Service Provider
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Printer
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Color is
better
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UPS Battery Backup, w/Surge Protection
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To
safely shutdown PC during a power outage
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Hold,
Flash and Headset functionality
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2 Headsets,
w/Microphone: Telephone Headset and
VOIP Headset (Voice Over IP: this
connects to your computer)
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NO WIRELESS
PHONES or WIRELESS HEADSETS
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Installed Software
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Windows 2000
Professional
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Latest
Service Packs and Security Patches
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Windows XP,
Professional or Home Editions
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Latest
Service Packs and Security Patches
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Anti-Virus Software:
Norton, McAfee…
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Latest
Virus Updates
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Microsoft
Outlook or Outlook Express
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For
retrieving your email (Outlook Express is free)
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Microsoft Internet Explorer 6.0
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Latest
Service Packs and Security Patches
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Viewers for: Microsoft
Word, Excel and PowerPoint
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You can
view, but not edit these Microsoft files
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Adobe Acrobat
Reader
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For
viewing PDF files (free download)
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WinZip
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For
viewing Zipped files (free download)
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Sygate
Personal Firewall and Ad-aware
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Blocks unwanted
files and access to your pc
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Useful Links for Software
Windows 2000 Professional with the latest service pack
installed *
Windows
Update
Windows XP Professional or Home Edition with the latest
service pack installed*
Windows Update
Norton Anti-Virus program updated regularly
Norton
Anti-Virus Software and Updates
WinZip
http://www.winzip.com/
Microsoft Internet Explorer 6.0, with the latest service
pack installed *
Internet
Explorer Update
Microsoft Outlook or Microsoft Outlook Express.
Microsoft Word viewer, Microsoft Excel viewer. Microsoft
PowerPoint viewer
Microsoft Office
OpenOffice.org 1.0.1 Office Suite or StarOffice 5.2 (these
are Office Suites of programs, which provides access to all functionality and
data) It is available free from http://www.openoffice.org/ or purchase at http://wwws.sun.com/software/star/staroffice/5.2/get/buyus.html
Adobe Acrobat Reader
Acrobat
Reader
Sygate Personal Firewall
(This is the ONLY firewall program that can be used)
http://smb.sygate.com/buy/download_buy.htm
RESTRICTED: DO NOT USE the
following as they are incompatible with Willow
Applications and must NOT be present on your work computer. This
is not an exhaustive list. More may be
added as incompatibilities are found.
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Operating
Systems
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Internet
Service Providers (ISP)
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E-Mail Services
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Applications
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Windows ME
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AOL
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All Resticted ISP’s
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Any Games
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Windows 98
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Prodigy
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HotMail
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Norton SystemWorks
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MacOS
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MSN
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Yahoo
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Any Firewall Programs
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CompuServe
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NetZero
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Go Back
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NetZero
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IncrediMail
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Netscape (Browser)
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BlueLight
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LimeWire
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Morpheus
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DC++
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BearShare
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Kazaa
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Bonzai Buddy
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Grokster
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To find a complete list of spyware, viruses,
file sharing programs and other FORBIDDEN applications go to : http://www.unwantedlinks.com/index.htm
To
Remove:
Save your important files. Reformat
the hard drive and then install Windows 2000 or XP Professional. (The
Computer Doctor will help you to accomplish this task.)
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Internet & Email Account:
Two Internet Service Providers (ISP
accounts)
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RESTRICTION: Satellite Internet Service Providers are
NOT allowed
Why? You need a primary account
for normal use and a second account for backup (in case the primary
fails).
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HIGHLY RECOMMENDED: ADSL,
Cable modem or any other fast access method for the primary account.
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WARNING: NEVER USE THE INSTALLATION DISKS PROVIDED BY
THE ISP.
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Why? These disks install unwanted applications and may
crash your computer
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RESTRICTION: DO NOT
USE “FREE” EMAIL SERVICES. Use
the email service provided by your ISP
Microsoft Outlook Express (comes free with Internet
Explorer) or Microsoft Outlook will need to be configured to retrieve
your email
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Why? The “free” email
services are not reliable for your important business communications, and
do not support reliable transmission of attachments. Outlook Express and
MS Outlook consistently work with the Convenience Leave Email Form.
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Email Account with Attachment Capabilities
Mail Box Capacity 5 Megabytes minimum
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Battery
Backup:
UPS/Battery Power Supply for 15 min duration, including
surge suppressor.
Why? The UPS will protect your computer
from short power surges. If your power goes off, then you have time to shut
down your computer while the UPS is in operation.
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Computer Networking:
RESTRICTION: Hard wired Networking
of multiple computers is allowed but not SUPPORTED. FORBIDDEN:
Wireless Networking for service on the Willow network. The penalty is Termination. This is an extreme security hazard.
The
Computer Doctor will help you to setup a Hard Wired network.
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